Schedule a Free Consult
Schedule Your
Free Design Consultation
Free Design Consultation
Closet Factory Boston has been open for business for more than 15 years. Our design team is dedicated to working with each individual client from the initial design process through the final installation.
Bill Pugh President and Owner Bill Pugh President and Owner 
Susan Tanury Pugh EVP and Owner Susan Tanury Pugh EVP and Owner 
Angela Breslin Service Manager Angela Breslin Service Manager 
Kerri Cossette Design Consultant Kerri Cossette Design Consultant 
Heather Morey Service Coordinator Heather Morey Service Coordinator Eastern New England is a region of contrasts—where centuries-old homes stand beside sleek new builds; tight city footprints meet sprawling suburban layouts, and every square foot matters. At Closet Factory Boston, we design and build custom storage solutions that honor the character of your home while elevating how you live in it. Whether you are in Boston, the North Shore, southern New Hampshire, the South Shore, the Cape and the Islands, or Rhode Island, we will build a custom solution for you.
Regardless if you’re working with original woodwork and sloped ceilings or clean lines and open layouts, our team understands the nuances of Eastern New England architecture—and the lifestyle that comes with it.
Every home tells a different story. That’s why we approach each project with a fresh perspective—whether optimizing a primary bedroom closet, designing a multi-purpose home office, or bringing order to a busy mudroom.
New England living means seasonal wardrobes, changing needs, and making the most of space—no matter the layout. Our one-on-one design process ensures we understand not just your space but also your routines, preferences, and goals. The result? A solution that feels like it was always meant to be there.
All of our systems are built right here in Massachusetts, using high-quality materials and expert craftsmanship. Every project is custom, every cut is precise, and every detail is considered. Backed by our Lifetime Warranty, you can count on a long-lasting organization that grows with your lifestyle.
We serve homeowners across Eastern New England—from historic neighborhoods to contemporary builds, from compact spaces to expansive layouts—bringing clarity and calm to every corner of your home.
Want to see what’s possible? Explore our showroom in Wilmington, MA, where you can see and touch the materials, finishes, and thoughtful design touches that set us apart.
Closet Factory Boston—designing custom storage for how Eastern New England lives.
Owner and President
Closet Factory Boston, MA
Barnstable
Boston
Bristol
Dukes
Essex
Middlesex
Nantucket
Norfolk
Suffolk
Plymouth
Each of our custom closets is completely personalized and begins with a complimentary design appointment.
Schedule a ConsultDuring the consultation, you and the designer will discuss your decorative style, wish list, and project budget, with the aim of designing a closet organization system that will:
