Our Commitment to Accessibility

Statement Of Accessibility

Closet Factory continues its commitment to providing a website accessible to the
largest possible audience, regardless of technology or ability. In order to further this
commitment, Closet Factory staff contracted an independent third-party (Promet Source) for an
accessibility audit and review according to Web Content Accessibility Guidelines (WCAG) 2.0Level AA guidelines.

Promet Source has begun and continues to manually review of the Closet Factory website and digital properties at https://www.closetfactory.com/.

Additionally, Promet Source has begun and continues an automated review of the Closet Factory website and its digital properties contained therein. The automated review provides a comprehensive list of any compliance issues in addition to warnings. The properties involved are provided as a sitemap (available upon request). The automated review will provide a comprehensive list of any compliance issues in addition to warnings.

Due to Closet Factory’s integration with external vendors, areas within the site remain beyond Closet Factory’s control. These elements include (but is not limited to): Pardot, Google Maps, YouTube, Wistia, Vimeo, TrustPilot, NxtBook, ISSUU, Hireology, and VideoHive.

Until the integration with these external vendors is resolved, Closet Factory can only achieve a partial level of conformance according to WCAG. Once Promet Source has concluded its accessibility audit, it will provide the results to Closet Factory.

Closet Factory is actively working to increase the accessibility and usability of the website and in doing so adheres to many of the available standards and guidelines.

Closet Factory does not discriminate in its education and employment programs on the basis of religion, age, race, color, national origin, gender, marital or parental status, or disability and complies with Title VI of the Civil Rights Act of 1964, Title IX Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act
(ADA) of 1990.

In order to further our commitment to nondiscrimination, we are continuing to work on the website in order to ensure the site conforms to level Double-A World Wide Web Consortium
(W3C) Web Content Accessibility Guidelines (WCAG) 2.0. Such guidelines detail best practices for ensuring assistive technology users can access the site. The guidelines also make the site
more user friendly for all people.

Should anyone find information or functionality which is inaccessible, please contact Paris Bernhardt at 310-516-7000 or via email at paris.bernhardt@closetfactory.com We will make every reasonable effort to accommodate.

Any individual who believes material on this site is inaccessible and is considered to be a violation of Section 504 of the Rehabilitation Act and/or Title II of the Americans with Disabilities
Act (ADA) may file a written grievance by email using the steps below.

At a minimum, the written grievance should include:

Your name
Your address
Your contact information (email and telephone number)
The date of the complaint
A description of the problem encountered
The URL (web address) or location of the problem page
Solution desired

The written grievance should be emailed to paris.bernhardt@closetfactory.com